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Negotiation Skills

Two-Day Course: Presented by MONDALE IT Training Ltd. 01635 573555


The purpose of this course

To recognise when to negotiate, how to select suitable strategies and techniques to achieve collaboration and agreement.

Benefits for the individual

Hands-on but risk free environment to practice skills. Understand modern negotiating methods. Have one-to-one feedback from the course director.

What the course will cover
  • The process of negotiation
  • Understanding people and their motivation
  • How it differs from selling
  • The stages of negotiation
  • Preparing for negotiation
  • Negotiation tactics/strategies
  • The five golden rules of negotiation
  • How to negotiate alone and in teams
  • Buyer's tactics
  • The principles of the win win thing
  • Closing the sale
  • Observing body language
  • Projects Include:
    • The Ugli Orange
    • The New Car
    • The Garage Sale
    • Dr. Martin Clyde
    • The Limit
  • Video Clip: Its a Deal
  • Video Clip: Sell it to me
  • Video Clip: The Communicator

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