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Understanding Body Language

Two-Day Course: Presented by MONDALE IT Training Ltd. 01635 573555


The purpose of this course

To demonstrate that by applying the science of body language delegates can improve their communication, decision-making, presentation skills, sales results, team building and personal success.

Benefits for the individual

Delegates will be shown how to become an outstanding communicator excelling in the way they communicate, influence and motivate themselves and others. This course will enhance business and personal success.

What the course will cover
  • The definitions, principles and benefits of body language
  • Identifying your own thinking preference and that of others
  • Developing flexibility and creativity in rapport building
  • Using mirroring techniques
  • The handshake
  • Reading pupil dilation
  • Use of seating positions
  • Using body language to relate confidently to all types of people
  • Using posture, voice patterns and tone to communicate better
  • Dealing with challenge and conflict in the work place
  • Applying these skills to coach and motivate others
  • An introduction to NLP
  • Projects Include:
    • Eye Access Quest
    • Pavlov
    • The Meeting
  • Video Clip: The Communicator

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